Privacy Policy

Last updated: February 18, 2026

At Jotter, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

When you create an account, we may collect:

  • Email address
  • Phone number (for WhatsApp integration)
  • Authentication information

Notes and Content

We collect and store the notes, tasks, reminders, and other content you create in the app. This includes:

  • Text entries you create
  • Categories and tags you assign
  • Dates and reminders you set
  • WhatsApp messages sent to our bot

Usage Information

We collect information about how you use the app, including:

  • App usage statistics
  • Feature usage patterns
  • Device information (type, OS version)
  • Crash logs and error reports

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies:

  • Analytics Cookies: We use Firebase Analytics to collect anonymous usage statistics about how visitors interact with our website. This helps us understand which pages are most popular and improve user experience.
  • Essential Cookies: These are necessary for the website to function and cannot be disabled.
  • Consent Cookies: We store your cookie preferences to remember your choices.

You can accept or reject analytics cookies via the cookie banner that appears on your first visit. Analytics cookies are optional and only used if you consent. You can change your preferences at any time by clearing your browser cookies.

How We Use Your Information

We use the collected information for:

  • Providing and maintaining the app services
  • AI-powered classification of your notes
  • Synchronizing your data across devices
  • WhatsApp integration and message processing
  • Improving our services and user experience
  • Communicating with you about updates and support

AI Processing and Third-Party Data Sharing

Jotter uses Google Gemini (Vertex AI) to power AI features. We only send data to this third-party AI service when you explicitly enable AI features and give your permission.

What data is sent:

  • Entry text (notes, tasks, reminders)
  • Images attached to entries
  • PDF documents attached to entries
  • Search queries (when using AI search)

Who receives it: Google Gemini, operated via Vertex AI (Google Cloud). Processing is subject to Google Cloud Privacy Notice, which provides the same or equal protection for your data.

Your control: AI classification is off by default when you sign in. You can enable or disable AI features at any time in Settings. We do not send your data to any AI service without your explicit permission.

  • The AI determines the appropriate category, tags, and priority for your entries
  • We do not use your content to train AI models

Website Analytics

Our website uses Firebase Analytics (provided by Google) to collect anonymous usage data:

  • Page views and navigation patterns
  • Time spent on pages
  • Device and browser information
  • Geographic location (country/city level, not precise)

This data is collected anonymously and aggregated. It cannot be used to identify individual users. Analytics data is processed by Google and subject to Google's Privacy Policy. Analytics only runs if you consent via our cookie banner.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

  • All data is transmitted using encryption (HTTPS/TLS)
  • Data is stored in secure cloud infrastructure
  • Access to your data is restricted to authorized personnel only
  • We regularly review and update our security practices

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Cloud hosting, AI processing (Google Gemini)
  • WhatsApp: For message delivery and integration
  • Legal Requirements: When required by law or to protect rights

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt out of certain data processing

Data Retention

We retain your data for as long as your account is active. When you delete your account:

  • Your personal information is deleted within 30 days
  • Anonymous usage statistics may be retained
  • Some data may be retained for legal compliance

Children's Privacy

Jotter is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@the-jotter.com